Privacy Policy

Last updated: October 13, 2025

This Privacy Policy describes how CustodyLog ("we," "our," or "us") collects, uses, and protects your information when you use our custody documentation application.

Information We Collect

Personal Information

When you use CustodyLog, we may collect the following types of personal information:

• Event details including dates, times, locations, and descriptions
• File attachments and documents you upload
• Contact information if you choose to provide it
• Usage data and analytics to improve our service

Technical Information

We automatically collect certain technical information when you use our application:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on the application
• Error logs and performance data

How We Use Your Information

We use the information we collect to:

• Provide and maintain the CustodyLog service
• Store and organize your custody documentation
• Improve our application's functionality and user experience
• Respond to your inquiries and provide customer support
• Ensure the security and integrity of our service
• Comply with legal obligations

Data Storage and Security

We take the security of your personal information seriously:

• All data is encrypted in transit and at rest
• We use industry-standard security measures to protect your information
• Access to your data is restricted to authorized personnel only
• We regularly review and update our security practices
• Your data is stored on secure, reputable cloud infrastructure

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights, property, or safety, or that of our users
• With trusted service providers who assist in operating our application (under strict confidentiality agreements)
• In connection with a business transfer or acquisition

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of data processing

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time. Some information may be retained for a limited period for legitimate business purposes or legal compliance.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how you use our application. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: